Durham Children’s Aid Society – Contact Information & Family Support

Introduction

The Durham Children’s Aid Society (Durham CAS) provides child protection services throughout Oshawa and the surrounding region. If you’ve been contacted by Durham CAS, it can feel overwhelming — but you don’t have to go through it alone.

At SafeHarbor Family Aid, our specialists are former child protection workers who help families in Durham Region respond quickly, understand CAS expectations, and stay informed during the process.

Contact Information – Durham CAS

  • Address: 1320 Airport Blvd, Oshawa, ON L1J 0C6

  • Phone: 905-433-1551

  • Toll-Free: 1-800-461-8140

  • Website: www.durhamcas.ca

Areas Served by Durham CAS

Durham Children’s Aid Society serves families across Durham Region, including:

  • Oshawa

  • Whitby

  • Ajax

  • Pickering

  • Clarington

Common Questions Families Ask about Durham CAS

  1. Why would Durham CAS get in touch with me?
    Usually because of a report about a child’s safety or well-being.

  2. Do Durham CAS staff always book appointments?
    Not always. They may make unannounced visits if they believe it’s necessary.

  3. How long do Durham CAS cases stay open?
    Some are closed quickly, while others remain open longer if ongoing support is needed.

  4. Can Durham CAS remove a child without telling me first?
    If a child is believed to be in immediate danger, they can take urgent action.

  5. Is child removal the most common outcome?
    No. The majority of cases focus on keeping children safely in their homes.

  6. What are my rights during Durham CAS involvement?
    You have the right to clear information, written documentation, and support.

  7. Can SafeHarbor Family Aid attend Durham CAS meetings with me?
    Yes, we can prepare you in advance and accompany you to planning sessions and other key meetings.

  8. What if I don’t agree with Durham CAS’s actions?
    You may request a review, seek legal advice, or have SafeHarbor Family Aid advocate alongside you to ensure your voice is heard.

  9. Who typically calls Durham CAS?
    Mandatory reporters like doctors, teachers, or police, as well as concerned neighbours or community members.

  10. How can SafeHarbor Family Aid help me now?
    We review Durham CAS paperwork, guide you before meetings, advocate during case planning, and ensure your concerns are heard while meeting requirements.

How SafeHarbor Supports Families in Durham Region

  • Explaining your rights under the Child, Youth and Family Services Act

  • Reviewing Durham CAS documentation and risk assessments

  • Helping families with supervised access arrangements

  • Preparing you for meetings, interviews, or investigations

  • Advocating with you in challenging discussions

  • Supporting you in responding quickly to CAS demands to prevent escalation

Call SafeHarbor Today

If you or someone you know is involved with the Durham Children’s Aid Society, don’t wait. Early guidance can make all the difference.

📞 416-400-4042
🌐 www.safeharborfamilyaid.com

Families together. Children safe. Communities empowered.