Dufferin Child & Family Services (DCAFS) – Contact Information & Family Support

Introduction

Dufferin Child & Family Services (DCAFS) provides child protection services for families in Orangeville and across Dufferin County. If DCAFS has contacted you, remember that you don’t have to face the process on your own.

At SafeHarbor Family Aid, our team of former child protection professionals supports families in Dufferin by helping them respond quickly, understand CAS expectations, and remain fully informed.

Contact Information – DCAFS

  • Address: 655 Riddell Rd, Orangeville, ON L9W 4Z5

  • Phone: 519-941-1530

  • Website: www.dcafs.on.ca

Areas Served by DCAFS

Dufferin Child & Family Services provides services across Dufferin County, including:

  • Orangeville

  • Shelburne

  • Grand Valley

  • Mono

  • Amaranth

Common Questions Families Ask about DCAFS

  1. Why would DCAFS contact my family?
    Usually because a concern was reported about a child’s well-being.

  2. Do DCAFS workers always give advance notice?
    Not always. They may arrive without notice if they feel it’s required.

  3. How long does DCAFS involvement last?
    Some investigations end quickly, while others continue longer if supports are required.

  4. Can DCAFS remove children without warning?
    If there’s an urgent risk to a child’s safety, yes.

  5. Is removal the common result of a DCAFS investigation?
    No. Most cases involve supporting families so children can remain at home.

  6. What are my rights when working with DCAFS?
    You’re entitled to clear communication, access to information, and advocacy.

  7. Can SafeHarbor Family Aid attend DCAFS meetings with me?
    Yes. We can help you prepare and be present for case planning and reviews.

  8. What should I do if I don’t agree with DCAFS’s decisions?
    You can request a review, obtain legal help, or have SafeHarbor Family Aid advocate with you to ensure your position is heard.

  9. Who usually reports to DCAFS?
    Reports can come from schools, doctors, neighbours, or community professionals.

  10. How can SafeHarbor Family Aid help me now?
    We explain paperwork, coach you before meetings, advocate in planning, and ensure your concerns are respected.

How SafeHarbor Supports Families in Dufferin County

  • Explaining your rights under the Child, Youth and Family Services Act

  • Reviewing DCAFS documents and assessments

  • Helping families manage supervised access visits

  • Preparing you for CAS meetings, interviews, or investigations

  • Advocating alongside you in difficult discussions

  • Supporting quick responses to avoid case escalation

Call SafeHarbor Today

If you or someone you know is involved with Dufferin Child & Family Services, don’t wait. Early guidance can make all the difference.

📞 416-400-4042
🌐 www.safeharborfamilyaid.com

Families together. Children safe. Communities empowered.