Catholic Children’s Aid Society of Toronto – Contact Information & Family Support

Introduction

The Catholic Children’s Aid Society of Toronto (CCAS Toronto) is a major child protection agency serving families throughout Toronto. If you or someone you know has been contacted by CCAS, know that you don’t have to face it alone.

At SafeHarbor Family Aid, our team of former child protection workers helps families in Toronto respond quickly to CCAS involvement, understand expectations, and navigate the process with confidence.

Contact Information – CCAS Toronto

  • Address: 2206 Eglinton Ave E, Scarborough, ON M1L 4S8

  • Phone: 416-395-1500

  • Website: www.torontoccas.org

Areas Served by CCAS Toronto

The Catholic Children’s Aid Society of Toronto provides services across the City of Toronto, including:

  • Scarborough

  • Downtown Toronto

  • Etobicoke

  • North York

  • East York

Common Questions Families Ask about CCAS Toronto

  1. Why would CCAS Toronto reach out to my family?
    Usually because of a report or concern regarding a child’s well-being. Reports may come from schools, doctors, neighbours, or anonymous calls.

  2. Do CCAS workers need to schedule a visit ahead of time?
    Not always. They can make unannounced visits, but families still have rights, and SafeHarbor can guide you on how to respond.

  3. How long does CCAS typically stay involved?
    Some files close within weeks, while others stay open longer if services or monitoring are needed.

  4. Can CCAS Toronto remove my child without warning?
    In emergencies where a child is considered at immediate risk, they may act quickly. SafeHarbor helps families understand and prepare for this.

  5. Is removal the usual outcome of a CCAS investigation?
    No. CCAS often works to keep children safely at home whenever possible. Taking children into care happens only if other options fail.

  6. What rights do I have if CCAS is working with my family?
    You have the right to clear communication, to know the concerns, to receive documents, and to seek advice and advocacy.

  7. Can SafeHarbor join me during CCAS meetings?
    Yes. We can prepare you in advance and attend Plan of Care meetings, Family Conferences, and supervised visits.

  8. What can I do if I don’t agree with CCAS Toronto’s actions?
    You may request a review or bring an advocate like SafeHarbor to ensure your position is heard.

  9. Who usually contacts CCAS with concerns?
    Mandatory reporters include teachers, doctors, and police, but neighbours and community members may also call in concerns.

  10. How can SafeHarbor help me right now?
    We explain CCAS documents, provide consultation before meetings, advocate during planning, and support you in having your voice respected while still meeting CCAS requirements.

How SafeHarbor Supports Families in Toronto

  • Explaining your rights under the Child, Youth and Family Services Act

  • Reviewing CCAS documentation and risk assessments

  • Finding resolutions if you are presently having supervised access visits

  • Preparing you for CCAS meetings, interviews, investigations, etc.

  • Advocating alongside you in difficult conversations

  • Helping you respond quickly to CCAS demands to keep your file from escalating

Call SafeHarbor Today

If you or a loved one is involved with the Catholic Children’s Aid Society of Toronto, don’t wait. Early guidance can make all the difference.

📞 416-400-4042
🌐 www.safeharborfamilyaid.com

Families together. Children safe. Communities empowered.